Individuals: What To Do When Things Go Wrong
Act now. Time is of the essence.
Change a password if it has been compromised. Take the opportunity to add 2FA.
If your computer is slow or behaving strangely, run your antivirus program.
If you have an information security incident on your computer (ransomware or a clear sign of an intrusion), seek professional assistance.
If you don’t have anyone to call, email us at [email protected]
If you’re a victim of online bank fraud, immediately call your bank or investment advisor. Follow up by reporting it to law enforcement.
If you’re an identity theft victim, contact the four main credit bureaus, notify the FTC, and seek assistance from the list.
For other problems, check out Victims Resource Catalog from the Cybercrime Support Network.
Report
Police or District Attorney
Adult Protective Services
FBI: ic3.gov
Federal Trade Commission: [email protected]
Identity Theft: identitytheft.gov
Assistance
National Elder Fraud Hotline: 833-372-8311
Identity Theft Resource Center: 888-400-5530
FINRA Senior Investment Fraud Helpline: 844-574-3577
Give An Hour Wise and Healthy Aging’s HeART ‘Safe
Relationships Support Program’ (LA & San Bernardino Counties) - 310-394-9871 ext. 423
National Center For Missing and Exploited Children, 1-800-843-5678