HELP. MY ORGANIZATION IS A CYBERCRIME VICTIM.

    • You may first want to call your attorney to protect your interest, particularly if your attorney is cyber-aware. Note however that legal expenses before you file a claim may not be covered.

    • Call your insurance company and file a claim under your cyber-insurance policy. Expect your insurance company to work with you to manage your recovery.

    • If you do not have cyber-insurance coverage, call your attorney and your IT service provider or MSP (Managed Service Provider) for assistance.

    • Visit the nonprofit Cybercrime Support Network for additional actions to take and follow-on prevention information.

    • File a report with the FBI at the Internet Crime Complaint Center (IC3).

    • If you need additional assistance, please contact SecureTheVillage at [email protected]. We will be happy to speak to you about your situation and introduce you to experienced cyber-attorneys, cybersecurity professionals, cyber-insurance brokers, IT firms and others as appropriate.

    • Immediately call your financial institution’s fraud department and ask them to get in contact with the institution where the funds were deposited.

    • If gift cards were sent, contact the issuer. They may be able to help you stop the transaction.

    • Change passwords and login information on all email accounts immediately. Enable 2FA / MFA if available.

    • Call your insurance company and file a claim under your cyber-insurance policy. Your insurance company may be able to work with you and your financial information to manage your recovery.

    • Visit the nonprofit Cybercrime Support Network for additional actions to take and follow-on prevention information.

    • File a report with the FBI at the Internet Crime Complaint Center (IC3).

    • If you need additional assistance, please contact SecureTheVillage at [email protected]. We will be happy to speak to you about your situation and introduce you to experienced cyber-attorneys, cybersecurity professionals, cyber-insurance brokers, IT firms and others as appropriate.

    • Call your attorney to protect your interest, particularly if your attorney is cyber-aware. Note however that legal expenses before you file an insurance claim may not be covered by your cyber-insurance policy.

    • Call your insurance company and file a claim under your cyber-insurance policy. Your insurance company may work with you to discover if there was a breach and manage your recovery.

    • If you do not have cyber-insurance coverage, call your attorney and your IT Service Provider or MSP (Managed Service Provider) for assistance. If there is a likelihood of a breach, they may bring in a firm that specializes in Digital Forensics and Incident Response to determine what happened.

    • Visit the nonprofit Cybercrime Support Network for additional actions to take and follow-on prevention information.

    • If you are the victim of a computer crime, file a report with the FBI at the Internet Crime Complaint Center (IC3).

    • If you need additional assistance, please contact SecureTheVillage at [email protected]. We will be happy to speak to you about your situation and introduce you to experienced cyber-attorneys, cybersecurity professionals, cyber-insurance brokers, IT firms and others as appropriate.

    • Visit the nonprofit Cybercrime Support Network for actions to take and follow-on prevention information.

    • If you need additional assistance, please contact SecureTheVillage at [email protected]. We will be happy to speak to you about your situation and introduce you to experienced cyber-attorneys, cybersecurity professionals, cyber-insurance brokers, IT firms and others as appropriate.